Terms of Service

By creating an account or using the AirHive warehouse management service (the “Service”) operated by AirHive MX (“AirHive”, “we”, “us”), you agree to these Terms of Service. If you do not agree, do not use the Service.

AirHive provides a warehouse management platform that helps organizations track inventory, receive goods, pick and pack orders, manage operators, and integrate with third-party systems. Features may change over time as the product evolves.

You must be at least 18 years old and authorized to bind your organization to these Terms. You are responsible for keeping your credentials confidential and for all activity under your account.

You agree to provide accurate information when signing up and to update it as needed. We may suspend or terminate accounts that contain false information or that violate these Terms.

You agree not to:

• Use the Service to violate any applicable law or third-party right.
• Attempt to access data that does not belong to your organization.
• Reverse-engineer, scrape, or interfere with the operation of the Service.
• Upload malicious code or attempt to compromise the security of the Service.
• Resell or sublicense the Service without our written consent.

You retain ownership of the data your organization uploads or generates within the Service (“Customer Data”). You grant AirHive a limited license to host, process, and display Customer Data solely to provide the Service.

The Service, including its software, design, and brand, is owned by AirHive and protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service for your business operations.

Our handling of personal data is governed by our Privacy Policy, which forms part of these Terms.

We aim to keep the Service available, but we do not guarantee uninterrupted access. We may perform maintenance, change features, or restrict access for security or operational reasons.

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, to the maximum extent allowed by applicable law.

To the fullest extent permitted by law, AirHive will not be liable for indirect, incidental, consequential, or special damages arising from your use of the Service. Our aggregate liability for any claim related to the Service is limited to the amounts you paid us in the twelve months preceding the claim.

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or use the Service in a way that creates risk for AirHive or other users. After termination, you may request export of your Customer Data within a reasonable period.

We may update these Terms from time to time. Material changes will be communicated by email or through the Service, and we will ask you to accept the new version the next time you sign in. Continued use after the effective date of changes constitutes acceptance.

These Terms are governed by the laws of Mexico. Disputes shall be resolved by the competent courts of Mexico City, without prejudice to consumer protections that may apply in your jurisdiction.

Questions about these Terms? Contact us at legal@airhivemx.com.